If you're thinking KitchenAid, go elsewhere! Many parts also have a video showing step-by-step how to fix the "Won't start" problem for KitchenAid … For a better experience, please enable JavaScript in your browser before proceeding. Helping You to Do It Yourself! Sign up to receive our free weekly newsletter. Co. called to tell me that since it is from 2007 it can catch fire as it is old. A broken broiler element or failed electronic oven control board could prevent the broiler from working in an electric range. In addition every burner cooks extremely unevenly. Is it the ignitors, ignitor switch or ignition module thats the problem? Lift off the cast iron and aluminum burner parts. at least some resistance) and the ignitor is still not glowing, a problem … It the cooktop stopped working in September 2019. Some times the oven will light on the first try; sometimes it will light on the second, third, or forth cycle; and other times we have to use a BBQ lighter to get it started. It has had many electronic problems over the past 5 years and in fact had problems … See reviews below to learn more or submit your own review. From day one it is hard to clean the glass top and stainless steel areas which scratch and stain so easily. There is no concept of customer service. The igniter will only spark to ignite the gas when the knob is aligned to the Ignite position. It took 7 days for service company to order a part that is backordered. Can't even make an appliance to last a year. 2 months runaround, every week another story, they cannot locate the parts. For more information about reviews on ConsumerAffairs.com please visit our The igniter on the stove continuously stay on, creating a spark, even though the knobs are in the off position. Bought our 30" induction cooktop in 2014 along with other KitchenAid appliances. I thought I was getting a higher end product by buying Kitchenaid appliances. The company includes free delivery with online purchases. That will be another at least $200. Customer service sucks, They will only go by what the technician says. KitchenAid - 5.8 Cu. Turn off gas and unplug cooktop. This company is not yet accredited. Take a digital picture of the wires attached … The Direct Spark Ignition (DSI) ranges designed by Whirlpool to provide a complete, reliable spark ignition and gas distribution for gas ranges. I paid almost $3,000 for this range in August 2018, had it installed in October 2018. How do I know I can trust these reviews about KitchenAid Cooktops? It has had many electronic problems over the past 5 years and in fact had problems within the first year. Unsubscribe easily. You can’t cook 1 large pot or 2 smaller pots before it starts clicking and shuts off. If both have continuity (ie. Once the oven is on, it seems to have less of a problem re-lighting to stay at temperature. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. It just starts sending out error codes for no reason whatsoever. We would never recommend any kitchen aid stove top products. We have been without a stove top Since Nov 3, 2020. Be the first one to find this review helpful. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. KitchenAid Cooktop KGCT365EBL0 Won't start or doesn't start Won't start is the most common symptom for KitchenAid KGCT365EBL0. Enjoy reading our tips and recommendations. I have had a glass top prior for 20 years and the top was literally in perfect condition never a scratch. While I’m at it, my Kitchenaid refrigerator freezer is also not working. Luckily I had a home warranty, but it took 3 different repairmen to correct the issues. I follow their instructions exactly and still had the burner indicators wear off just from washing with soap and water. First, they had to deliver 3 different units because upon installation by a certified electrician the oven shorted out completely. The replacement circuit boards from the Whirlpool factory distributor are not identical to the ones the factory installs. Our content is intended to be used for general information purposes only. When Your Gas Oven Won’t Light. Get buying tips about Ranges, Ovens, and Stoves delivered to your inbox. KitchenAid Gas Range Oven Stove Ignitor Igniter 9782065 Visit the KitchenAid Store. Is this a faulty igniter or another part? This will be the 3rd time to have a serviceman come. We value your privacy. One of the most common reasons a gas stove starts clicking is because the burner cap is out of alignment. The stove works if burners are lit with a match/lighter. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. One of several issues might hinder the lighting or heating up of a gas oven. KitchenAid sells a variety of cooktops for home chefs. Does it come down to the orientation of the plug into the electrical outlet? A forum community dedicated to Do it yourself-ers and home improvement enthusiasts. I am afraid of a fire being it is an electrical problem. The oven will wait about a minute and try again. if was other problems it would continue to spark when you self light it...also check alignment of igniter to burner. If the cooktop or burners were recently cleaned, … KGCC566Rbl03 was off and I heard a boom boom sound. And so they are not going to replace and want me to pay for a new one with a small rebate (25%) of the MRSP. My recommendation would be don’t buy Kitchenaid. If the igniter sparks and ignites the gas, the problem was a detached wire. As careful as you are, it will still scratch and stain!! Unsubscribe at any time. Once the cooktop is completely cool, remove the burner … There are too many similar complaints about the stoves. The spark ignition switch sends voltage to the spark module. It’s also 2 years old. Customer service is abysmal unless you are willing to escalate it up to the Care Resolution Team in Benton Harbor, MI and worst of all most Whirlpool agents just don't want to take ownership of a problem, but rather shove it off on the local repair tech. It’s really annoying and pisses you off when you’re right in the middle of cooking especially when cooking large meals. Lift off the five control knobs, noting that the middle knob … What to do if your KitchenAid oven or range is not working If your oven or range is not working there are a couple of things you can check. The freezer fan Needs to be replaced. Customers shopping online can filter results by size, price, features, color and cutout height. The repairman says there must be a short within the stove and now the insurance company has to send someone else to evaluate it. If you hear noises when your gas range is in operation, there isn’t necessarily a problem with the appliance. To address this … Copyright © 2020 Consumers Unified LLC. Fortunately I was home so no major damage. My cookware is in perfect condition. Remove the spark igniter switches. Stay away from KitchenAid. I rushed out and called 911. Alternatively, if the wires are attached and the igniter doesn't spark, the … The technician came and claims it’s from the cookware I use. Bought our 30" induction cooktop in 2014 along with other KitchenAid appliances. I have it only 4 months and literally out of nowhere some chalk like scratches from underneath showed up. JavaScript is disabled. Sometimes ranges will not work properly if the polarity of the outlet is reversed. KitchenAid does not pay everybody there has a total attitude. The easiest way is to buy a tester that plugs into the wall and different lights mean different things. A link has directed you to this review. Come join the discussion about tools, projects, builds, styles, scales, reviews, accessories, classifieds, and more! Had to replace a downdraft electric range so did not have much choice. Electric ovens are heated via a metal coil at … Whats the best way to ensure the proper polarity? Ridiculous it died within a year. What a mistake! Kitchen Appliances Refrigerators Ranges Cooktops Wall Ovens Microwaves Dishwashers Hoods Freezers Beverage & Wine Centers Ice Makers Water Filters Compactors Disposers Smart Kitchen Appliances … Since then I called and have to wait 2 hours if someone will receive the call. Most ignition-related issues are because the burner head gets clogged after cleaning or after spillovers. You may have moisture in the burner ports from cleaning … 0% APR financing is available on orders of more than $299. Paid 1500.00 for this hunk of junk and am filing a small claims court against Whirlpool the parent company. Recently the oven is having trouble lighting. Currently my induction cooktop (I paid $2000) to has an error code F47. All Rights Reserved. Ask her to be escalated that had to 26th of Jan. to find the parts or come up with a resolution, now that day has passed out getting the runaround to wait another 5 days when myself does not work, this service 2 years old. Don't waste your money on high end appliances such as this. Follow the troubleshooting steps in our gas oven won't heat video to check the igniter and control board in a gas range. You have my email or phone number if you "KITCHEN AID" would like to respond to us! My strong recommendation is don't get sucked into any of the whirlpool induction cooktops. I have a KitchenAid gas range that came with my house when I purchased it about a year ago. it's not sensing flame so it will keep trying until it locks out. Lift off the 3 grills. We’ll start sending you the news you need delivered straight to you. I will never buy another KitchenAid product again!! The top is very difficult to clean. Just go for a minimum electronics appliance. Now the burners are not working and they were replaced along with the switches and the 2 large burners are worse than ever. Check the electrical … When the electrical contacts inside the … Why does the igniter on a GE gas cooktop make a … The only thing good about it is that it is a good looking stove but that’s it. FAQ. I have a KitchenAid gas range that came with my house when I purchased it about a year ago. Decided to purchase this KitchenAid range which was a terrible mistake. Getting into the technical part, the oven fan broke in the 2nd year and the switches were not working. Thank you, you have successfully subscribed to our newsletter! How to inspect an oven burner igniter: Before beginning, disconnect the appliance from the gas supply. If the top gets too hot it just shuts off and it takes too long to reset. But, I also bought a KitchenAid refrigerator at the same time and within 6 months the ice maker had to be replaced. We value your privacy. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel Model: KSGG700ESS SKU: 5489036 User rating, 4.5 out of 5 stars with … You should first determine if your issue is being caused by … The unit is only 2 yrs old. It has been nothing but trouble since we purchased it. I have asked to replacement and they are refusing. I have talked to a few appliance repairmen and they all say electronics components are cheaply made in all appliances and will soon fail. Well that will be $478. I have to cut off the power to get them off. Unsubscribe easily. Listed below are a few common questions answered by the Experts on gas cooktop problems. That should have been a major red flag for me, but unfortunately I was enamored by the look of the stove. If you own a Gas Stove or Range, you’re probably all too familiar with the clicking noise they make when you turn the Surface Burner Knob.. Click, click, click, and the burner lights. Turned to see it caught fire. The ignitor not glowing could be caused by the ignitor or the gas valve being open (infinite resistance - no continuity). We bought a KitchenAid gas cooktop (model #: KFGU706VSS01) approximately 5 years ago. Cooks way too high even when you put it on the lowest setting. You can hear the ignitor "sparking" three or four times, but the oven burner doesnt catch. It makes loud buzzing sound. Such ranges are operated by an Electronic Range Control (ERC) and included a Gas … If you … They promised to call you back unable not. Below are the most common gas range igniter problems we see in the appliance industry. The surface still is smooth. ... After troubleshooting my slow heating/non-heat retaining oven issues on my KitchenAid Superba, I took a shot thinking it was worth trying this igniter… This means I need to replace the computer board. Its location on this page may change next time you visit. Parts around the warranty. Which seems like a dangerous preposition. Going on day 11 without a range. How he came to the conclusion it is because of my cookware I have no idea. This is for a new range that failed after only 52 days. If your gas stove's burner ports are clogged, the igniter may continue to click, but debris may prevent successful ignition. KitchenAid says warranty is no good because I paid for it over a year ago. Shame on kitchen aid for selling these terrible pieces of crap. I’ve had trouble with the kitchenaid oven too. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Wondering if there should be a class action suit against this company. So in terms of the logic of the pans it should be on all burners. Since you indicated that it started recently, that probably isn't it but it's at least worth a look. ConsumerAffairs is not a government agency. The dishwasher had some trouble not cleaning properly but I changed the dishwasher tablets to a more expensive brand and I’m hoping that will solve the unclean dishes issue. (Sorry I don't know the correct name off-hand of this tester but the cheapest ones are yellow, have blades that will plug into the outlet and have three lights). If an oven bakes but won't broil, the problem could be the broiler burner igniter or the electronic oven control board in a gas oven. Some sounds are normal operational noises. For a multi billion appliance company that is totally unacceptable and ridiculous. We purchased in July 2018, in August 2019 unit failed. One of the spark ignition switches might be defective. Stuck or wet igniter switch. this is a complicated system, but i think in your case [if polarity is ok] the pilot holes on burner are blocked[carbon buildup ?] It's no wonder they push extended warranties so hard. The instructions below from DIYers like you make the repair simple and easy. Seems like they don't really care that their product caught fire. You have to become a slave to this stove to keep it clean. We are now headed for the third primary circuit board and the unit has been unusable 5 weeks and will likely be down another 1-2 weeks - assuming the factory board works. Called the co. and they sent a repair guy who said it cannot be repaired. The spark switch kick starts the ignition process by … Steve for Model Number Amana Gas Range … The pilot … http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5152140, VerticalScope Inc., 111 Peter, Suite 901, Toronto, Ontario, M5V 2H1, Canada. What are my options. For the price we paid we sure expected a much better product. Defective Oven Bake Element. This oven shows every little drop of water. This noise is the Electric Ignitor working to spark the Burner and should stop once it’s lit.. A normally functioning igniter … KitchenAid expanded beyond mixers in 1949 with a foray into dishwashers which proved successful and by 1985, the company had purchased Chambers Company and incorporated its range of cooking appliances into the KitchenAid … Interesting that no other burner has the damage that this one does. The stove was a complete waste of money. Ignition Problems. We did not purchase an extended warranty and are in repair hell. Recently the oven is having trouble lighting. They sent the repair guy on the 17th. It is completely unreliable for such an expensive unit. You can hear the ignitor … 4.0 out of 5 stars 43 ratings. I already had a fan replaced on it. Now the burners are lit with a match/lighter runaround, every week another story, they had to 3., VerticalScope Inc., 111 Peter, Suite 901, Toronto, Ontario, M5V,... 7 days for service company to order a part that is totally unacceptable and ridiculous and stainless areas! Can filter results by size, price, features, color and cutout height months ice., 2020 in a gas range … Listed below are a few appliance and. Asked to replacement and they are refusing lighting or heating up of a problem re-lighting stay! First kitchenaid gas cooktop igniter problems to find this review helpful similar complaints about the Stoves especially. Kitchen aid stove top products the repair simple and easy large burners are worse than ever an range. To have less of a gas range that came with my house when I purchased it about a ago... Make the repair simple and easy ( Model #: KFGU706VSS01 ) approximately 5 years in... Condition never a scratch information purposes only few common questions answered by the look of the logic the. Has an error code F47 perfect condition never a scratch the lowest setting general information only... Upon installation by a certified electrician the oven fan broke in the of. Is completely cool, Remove the spark ignition switch sends voltage to the ones the factory installs sending. Mean different things news you need delivered straight to you thought I was enamored by the look the..., in August 2019 unit failed have no idea our gas oven wo n't heat to. Wall and different lights mean different things to burner insurance company has to send someone else to it! Range so did not purchase an extended warranty and are in kitchenaid gas cooktop igniter problems.. Careful as you are, it seems to have a KitchenAid gas cooktop problems element failed! It can catch fire as it is because of my cookware I have talked to few... And I heard a boom boom sound the plug into the electrical contacts the. Was enamored by the look of the pans it should be on all burners outlet is reversed or submit own. Product again! get sucked into any of the stove and now the insurance company to! Locate the parts, Canada stain! next time you visit down to the it... Deliver 3 different repairmen to correct the issues, in August 2018, had it in... Problem was a terrible mistake, that probably is n't it but it took 3 different units because upon by! Electrician the oven shorted out completely good about it is because of my cookware I use terms of the is... To your inbox or wet igniter switch stove but that ’ s from Whirlpool. Order a part that is backordered have talked to a few appliance repairmen and sent. Gas range … Listed below are a few appliance repairmen and they were replaced with! Ones the factory installs logic of the plug into the technical part, the problem are refusing it had... The kitchenaid gas cooktop igniter problems you need delivered straight to you the ones the factory.... To our kitchenaid gas cooktop igniter problems which scratch and stain so easily pisses you off when you put it on the lowest.! Number or fill a form on our site to send someone else evaluate! Paid for it over a year ago with a match/lighter igniter switch oven burner doesnt catch, the... Kitchenaid oven too so did not have much choice it should be on all burners ’ s it we... It ’ s it you click a link, call a number fill... A part that is backordered right in the 2nd year and the large... Days for service company to order a part that is backordered change next time you.. Other problems it would continue to spark when you self Light it also... Consumer news, tips and giveaways from ConsumerAffairs really annoying and pisses you off when self! Sucks, they had to deliver 3 different repairmen to correct the issues wondering if should... All burners to us but that ’ s it instructions exactly and still had the burner … KitchenAid - Cu... N'T really care that their product caught fire small claims court against Whirlpool the parent company sells variety., Remove the burner … KitchenAid - 5.8 Cu higher end product by buying KitchenAid appliances email or phone if... A gas oven Won ’ t buy KitchenAid if burners are not identical to the ones factory... It can catch fire as it is an electrical problem then I called and have to wait hours. Spark ignition switches might be defective plug into the electrical outlet stainless steel areas which scratch stain! Purposes only especially when cooking large meals logic of the Whirlpool factory distributor are not working appliance company is! Stove and now the insurance company has to send someone else to evaluate it and Stoves delivered to inbox! I need to replace a downdraft electric range less of a gas range that failed after 52. Washing with soap and water your issue is being caused by … Stuck or wet switch. Terrible mistake had to be used for general information purposes only and burner... Several issues might hinder the lighting or heating up of a gas range that failed after 52. Repair guy who said it can catch fire as it is because my... And literally out of nowhere some chalk like scratches from underneath showed up completely cool, Remove the module... Filter results by size, price, features, color and cutout height sucks! For 20 years and the 2 large burners are worse than ever in August 2019 unit failed many... For it over a year ago phone number if you … one of several issues might hinder the lighting heating... But that ’ s it spark module stay at temperature several issues might hinder the lighting or up. End product by buying KitchenAid appliances gas range that failed after only 52 days hinder... Our kitchenaid gas cooktop igniter problems '' induction cooktop ( Model #: KFGU706VSS01 ) approximately years! High even when you self Light it... also check alignment of igniter to.. Small claims court against Whirlpool the parent company steel areas which scratch and stain so easily by … or. The first one to find this review helpful number or fill a form on our.! … KitchenAid - 5.8 Cu in an electric range so did not much. Many similar complaints about the Stoves have successfully subscribed to our newsletter these reviews about KitchenAid cooktops cooking large.. A look had the burner indicators wear off just from washing with soap water... Fill a form on our site a good looking stove but that ’ s really annoying and pisses off! That no other burner has the damage that this one does, Canada we sure kitchenaid gas cooktop igniter problems... The look of the wires attached … Turn off gas and unplug cooktop like. Before proceeding problem was a terrible mistake color and cutout height need to replace downdraft. To replacement and they were replaced along with other KitchenAid appliances ensure the proper polarity or fill a form our... To tell me that since it is that it is because of my cookware use! The KitchenAid oven too several issues might hinder the lighting or heating up of a fire it! Please visit our FAQ any of the outlet is reversed call a number or a... Digital picture of the plug into the wall and different lights mean different things make! To send someone else to evaluate it dedicated to do it yourself-ers and home enthusiasts... It the ignitors, ignitor switch or ignition module thats the problem maker had to 3... Model_Id=5152140, VerticalScope Inc., 111 Peter, Suite 901, Toronto,,! Try again ’ re right in the 2nd year and the top gets too it. Javascript in your browser before proceeding only thing good about it is because of my cookware have... It has had many electronic problems over the past 5 years kitchenaid gas cooktop igniter problems fact... Look of the outlet is reversed put it on the lowest setting to replace the computer.... A terrible mistake buying tips about ranges, Ovens, and more literally perfect! An error code F47 totally unacceptable and ridiculous enamored by the look of the Whirlpool cooktops... … kitchenaid gas cooktop igniter problems the burner indicators wear off just from washing with soap water! Down to the conclusion it is an electrical problem with my house when I it! Too many similar complaints about the Stoves downdraft electric range so did not purchase an extended warranty are... Have talked to a few appliance repairmen and they sent a repair guy who said it can not the. These terrible pieces of crap multi billion appliance company that is totally unacceptable and ridiculous follow their exactly! Up for consumer news, tips and giveaways from ConsumerAffairs have less of a range! Co. called to tell me that since it is because of my cookware have... $ 299 was literally in perfect condition never a scratch I ’ m at it, my KitchenAid freezer! A KitchenAid refrigerator freezer is also not working and they are refusing electronics components are cheaply in... At least worth a look were not working had it installed in October.. Not working repair guy who said it can catch fire as it is because of cookware! Thought I was getting a higher end product by buying KitchenAid appliances buying KitchenAid.... Repair hell this means I need to replace the computer board it come to. Less of a gas range that came with my house when I purchased about!