What do I do in this situation? Will my Paypal go negative? Buyers need to learn to read. Guest Posted on 01-02-2016 at 10.00PM . You have to obfuscate the email to bypass Gumtree's filter. Please contact the moderators of this subreddit if you have any questions or concerns. Hi I need help. The buyer just contacted me asking for a refund and that I cancel the order. However, if you’d like to target international buyers, you may want to list your products on eBay. I have never had this happen before. If you've not agreed the sale yet, then yes, on site only communication. Before you pay, carefully inspect the item in person or confirm the service has been completed to your satisfaction. I sold my old tv on gumtree but a week later the buyer messaged meand claimed it didn't work. 2nd buyer removes the cards HE wants, then complains all the good cards are missing, so wants a refund/refuses to pay. LegalAdviceUK exists to provide help for those in need of legal support in England, Scotland, Wales and Northern Ireland. Hello, So I've posted a sofa for sale, with measurements, many photos, and included wear and tear, since buyer could not view but was willing to pay £300. He had the opportunity to test it when he bought it. 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Jamie took the money out of his PayPal account and deposited into his Commbank account. 87 months. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Sar30ehv. Gumtree is the first site for free classifieds ads in the UK. My Profile My Preferences My Mates. Buyer wants a refund. A piece had broken during shipping, but I offerend to discount the price for that, even though it didn't change the way the machine performed. Gumtree is owned by eBay and offers the option in certain categories to share your ad on eBay after you’ve posted it. Buy and sell items, cars, properties, and find or offer jobs in your area. Basically.. want to find out the laws on this. ... Paypal will then refund the buyer and you are left out of pocket. You didn't have to. You were already being very generous in offering the refund. What's New 3 12 24 72. I Sold TV on Gumtree and the buyer wants refund after 5 days. Also, I didn’t realise at the time, but when I re-read the original Text Message, the sender says “sue” (instead of a mobile phone number). waterbottled on 31/07/2020 - 18:14. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I told him that I will refund him the money if it didn't work. Note: PayPal Buyer Protection does not apply to payments made through Gumtree. What should I do? is it "caveat emptor", the buyer alone is responsible for checking the quality and suitability of goods before a purchase is made? Presumably it worked. Stupid idea. If they claim they are having account issues then, as mentioned above, search their seller number online to read previous reviews, or halt the sale until you’ve contacted Gumtree. You sell a brand new item on gumtree. 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